| Shipping policy
We here at DEVON BAER DESIGNS
appreciate your business and want you to receive your
order as soon as possible. Currently all orders are
shipped by USPS Priority mail. Please allow up to 10
business days for your order to be shipped. Please allow
an additional 2-4 days after item has shipped to arrive.
Please contact us if you wish to ship USPS Express 2nd
Day or USPS Express Overnight.
Lost or Stolen Items:
Devon Baer Designs is not responsible for any package
lost or stolen after confirmed delivery. However, all
customers have the ability to purchase insurance at
the time of checkout. If insurance is purchased, Devon
Baer Designs is responsible for refunding the customer
or resending the item purchased.
At DEVON BAER DESIGNS your satisfaction and the merchandise
quality are our highest priorities. If you are not completely
satisfied with your purchase we will issue an exchange
or store credit (less your original shipping cost) within
14 days of purchase so long as a receipt is provided.
An exchange will be treated as a return and shipping
will be charged. Please refer to www.devonbaer.com to
make sure that the merchandise you desire is still available.
Please Email Customer Service
and include the following information with your return:
your name, phone number, e-mail address, date of purchase
and item you wish to exchange for. Any shipping cost
you incur to return the merchandise to us will not be
refunded. The subject line should read "DBD RETURN".
Send return to:
DEVON BAER DESIGNS
Attn: Devon Baer Returns
25 Trefoil Drive
Trumbull, CT 06611
Once we receive your package,
we will promptly exchange as you instruct, provided
the merchandise is in new and original condition with
the tags and packaging intact.